Portrait Firenze - Lungarno Collection

This hotel is a real 5 stars! Firstly, the hotel is located right on the embankment of the Arno River in the very center of the city: close to the famous bridges and the street with Prada, Celine and other boutiques. This hotel is much better in comfort, breakfast and location than Four Seasons Firenze. Four Seasons has the advantage of having its own park, a large spa and a large lobby. Rooms and breakfast in Portrait Firenze hotel are much better. You will have to pay a thousand Euros for standard room at Four Seasons Firenze, and a good room of 40 square meters in Lungarno Collection will cost less - 650 Euros. I will stay in this hotel again with great pleasure.

This property is truly excellent and truly 5 stars. The room was not just elegant but also very spacious and well built with useful closets, two big bathrooms and plenty of plugs as necessary for modern travellers. The welcome details were exceptional - the staff left small gifts for our 3 kids which were truly appreciated and well received. The room had a kitchenette with microwave which is very useful when travelling with babies and toddlers. The staff was kind and helpful.

We visited Florence as a city trip with my two sons (13 & 15). The staff was very nice and welcoming. They gave us good tips about places to visit. The room was absolutely beautiful. Beds perfect. Airconditioning works well :). Breakfast was very good and complete. Location very easy next to the Ponte Vecchio so all the main sights are within walking distance. Bathroom is closed off from the room and has a lock on it - you never know these days).

We enjoyed the involvement of all staff in every part of our stay. From making reservations in selected and suggested restaurants, to informing about inconveniences (e.g. a taxi strike) to suggestions for visits to interesting places in Florence (including the Salvatore Ferragamo Museum). Breakfasts exactly as expected in Italy! Great coffee, smiling staff, helpful and professional. We would like to thank Mrs. Ewa for her competence, experience and high personal culture. Thank you to the entire team.

The view of the Ponte Vecchio and the Lungarno River are amazing. The staff are extremely helpful and kind. They helped us arrange an entire week's itinerary of guided tours and excursions in the surrounding area upon arrival. They also planned and made reservations for us for dinner every evening.